The U.S. Port Services Family

From our modest begining in 1978 we have strived to keep our family atmosphere. We began as a 20,000 sq. ft. warehouse in Norfolk and have grown to 220,000 sq. ft. worth of space in Hampton Roads alone. Regardless of this growth, David Poole has not strayed from his father’s vision when he started the company. We maintain a family atmosphere while servicing our clients with the highest level of professionalism.

U.S. Port Services Family

Our Staff

President

David Poole

Owner & President

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Our goals revolve around creating a great working environment for our employees. Meeting their expectations  translates into meeting goals of service for our clients: improved customer service, efficient delivery, and increased capacity.

Dave has more than 35 years of terminal operations management and ownership with US East Coast and Gulf experience in multiple locations. He started his career working on the pier as a forklift operator handling natural rubber. Working his way through all departments of operations, management and ownership – he knows the business. Dave understands how important it is to provide specialty, high quality and competitively priced total-package service to meet each consumer’s needs.   Additionally, consistent quality service must be at competitive prices with customer service and technical support always being our first priority.

He is responsible for sustaining the profitable growth and development of USPS’s operations, while maintaining world-class operating standards.

Customer Service Manager

Mary Poole

Customer Service Manager

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Mary joined the family business in June 2015. After four years at East Carolina University,  Mary started working with our special projects manager and learning the ropes of the business. From there she has gained knowledge through working with all of our staff and continues today in sales and marketing.

Away from the office she enjoys- obtaining a maritime management degree, music, and good spirits.

Sales Manager

Bob Gustafson

Sales and Marketing Manager

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Bob has a broad range of experience including terminal operations, freight forwarding, custom house brokerage, airfreight, NVOCC in addition to his liner ocean carrier background. Prior to joining USPS, Bob worked for Farrell Lines for 20 years as General Manager.

Bob received his bachelor’s degree in History/Political Science from Virginia Wesleyan College.

Bob’s goal is to use his years of experience to create value for customers by delivering optimal logistics solutions focused on outstanding levels of service, quality, and reliability.

Bob  is responsible the strategic planning and implementation of business growth at the Norfolk, VA and Savannah, GA locations responsible for 3PL, warehousing, container drayage, trucking and logistical services

Administrative Assistant

Barbara Cross

Administrative Assistant

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Starting out at USPS doing data entry, Barbara has expanded her knowledge through experience and now deals with many different aspects of the company.

In her time away from the office – she enjoys being outdoors, staying active, and spending time with her family!

Logistics Manager

Shannon Dunlap

Logistics Manager

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She started out as a Customer Services Representative but her expertise quickly propelled her position as our Logistics Manager.

In her time away from the office – She is still working and spending time with her family

Warehouse Manager

Denis Mcqueeney

Warehouse Manager, Portsmouth

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He came in as a young man on an entry level position and has worked his way through the ranks – now managing one of the three warehouses. He is an expert in all aspects of handling natural rubber, as well as many other commodities.

Customer Service Specialist

Josh Ensley

Executive Services Administrator – Export Specialist

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Josh’s wide range of knowledge has also spanned from his beginner years in the industry back in 2005, where he started as a truck driver and forklift operator and eventually moved to an office worker.
Outside the office he enjoys his time as a family man, lives by his music , and enjoys traveling when possible.

Warehouse Manager

Joe Hon

Warehouse Manager, Norfolk

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I have handled various types of products including rubber, cocoa, paper, lumber and many other types of general cargo.

Joe started working in the rubber/warehousing industry in 1982 as a forklift operator and general laborer. Joe tries to insure to each and every customer that their product will be handled with the utmost care.